Problem after the latest WPT update

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fernandovr

fernandovr

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Hey everyone, is anyone else having trouble opening WPT Global after the latest update? Mine gets stuck on the initial loading screen and never gets past it.

I’ve tried opening it again, but the problem is still the same. Is anyone else experiencing this?
 

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No, it's fine. But there really isn't a platform with more updates than WPT—and not just in poker. I think the Guinness Book of World Records needs to be called in. Nothing in the world has more updates than WPT.
 
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marco198121 said:
No, it's fine. But there really isn't a platform with more updates than WPT—and not just in poker. I think the Guinness Book of World Records needs to be called in. Nothing in the world has more updates than WPT.
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Indeed! And instead of just downloading the new corrections, the platform asks you to download the entire package.
moots said:
I was able to update, but when I try to login I get the error:

View attachment 414643
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You need to enable location services to play: new platform rules. I think it's the only platform that asks for this; It makes no sense at all. It's just a way to collect more information from users.
 
acidburnfx said:
You need to enable location services to play: new platform rules. I think it's the only platform that asks for this; It makes no sense at all. It's just a way to collect more information from users.
Click to expand...

I tried enabling it, but it still didn't work.
 
moots said:
I tried enabling it, but it still didn't work.
Click to expand...
- Turn on location
- Allow Apps to access your tasks
And if it doesn't appear in the list, create a desktop shortcut and also enable this other option:
"allow desktop apps to access your location"
 
I also had trouble logging into WPT. A week ago, they asked me to verify my documents and confirm my location. Confirming your location is easy to do on your phone. If you're having login issues, you just need to change the DNS server in your computer's internet settings, and that should solve the problem.
 
Thanks to everyone who replied and shared their experiences! It looks like I’m not the only one having this issue. I’ll wait for the next WPT Global update and hopefully they’ll fix it.
 
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fernandovr said:
Thanks to everyone who replied and shared their experiences! It looks like I’m not the only one having this issue. I’ll wait for the next WPT Global update and hopefully they’ll fix it.
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It’s probably the same issue, you need to adjust the location to fix it. These are the platform's new rules that they don't warn you about.
 
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I am having the same issues with 888. Does anyone have any ideas? I cannot get in when clicking on the agree to new terms and conditions in 888 from the August 05 2026 update in terms.
 
I had no issues with it. Yesterday was actually the first time I've played on there in quite a while. I was surprised to see how few people were playing... hmm... maybe it's because they can't even get on the site.
 
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acidburnfx said:
It’s probably the same issue, you need to adjust the location to fix it. These are the platform's new rules that they don't warn you about.
Click to expand...
Thank you for your response! I checked and the location is enabled on my device. Even so, I’m still having the same issue when trying to launch WPT Global after the latest update. I have also sent an email to support explaining the problem and I’m currently waiting for a response. In the meantime, I’ll wait for the next update to see if the issue is resolved.
 
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odonob said:
I am having the same issues with 888. Does anyone have any ideas? I cannot get in when clicking on the agree to new terms and conditions in 888 from the August 05 2026 update in terms.
Click to expand...
mine is working normally. I would recommend contacting 888 support through Reddit, as they may be able to help you resolve the problem. I hope you manage to find a solution soon!
 
For what it's worth, I haven't had any issues with WPTGlobal on a Mac in Canada. I don't do anything special wrt. location or other permissions.

I am having issues however with the guy sitting next to me. Plays too many hands and wins most of them. 🙂
 
This was the response from support:

Hello Fernando!

We hope you are doing well!

We would like to inform you that our team is working to fix the issues related to accessing our desktop application as quickly as possible.

For now, we kindly ask you to uninstall the application and reinstall it through our official website. If the issue persists, you can also access our platform through the mobile application, which is available via the same link when accessed from your mobile phone.

We will do our best to release an update with the fix within 24 hours.

Thank you for your understanding.
 
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Uninstall / re-install fixes a lot of things, especially w/ overactive virus scanners that may have flagged files.
 
marco198121 said:
No, it's fine. But there really isn't a platform with more updates than WPT—and not just in poker. I think the Guinness Book of World Records needs to be called in. Nothing in the world has more updates than WPT.
Click to expand...
Not only the most, but the the bigger and slowest too.
 
fernandovr said:
This was the response from support:

Hello Fernando!

We hope you are doing well!

We would like to inform you that our team is working to fix the issues related to accessing our desktop application as quickly as possible.

For now, we kindly ask you to uninstall the application and reinstall it through our official website. If the issue persists, you can also access our platform through the mobile application, which is available via the same link when accessed from your mobile phone.

We will do our best to release an update with the fix within 24 hours.

Thank you for your understanding.
Click to expand...
same problem
 
maybe that bcs of PC without wifi module? cause without wifi you can't get location, idk that's my opinion
 
I have some bugs, like i can't change image and problems with withdrawal section, they sugest me to unistall everything and restart my life with them from zero. Great system, even them agree that this uptade was the worst in history of the world.
 
Not playing at all atm but i updated now to see and for me everything went smooth. I had to type in an email verification code but that was the only thing unusual. When i opened it a second time they no more asked for any code.
 
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