Official 888 Poker Support Thread

[888Rep]

Hello, why isn't withdrawal available?

I don't want to withdraw right now, i'm just asking.

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Yesterday i sent driver license and bank statement to verify account, and today i recieved 2 emails from 888 about succesful verification.

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FYI,
Hi,

There are only few parts of Ukraine that are restricted.

For Bingo and Evolution Live Casino, all parts of Ukraine are restricted.

As for all brands, only regions of Sevastopol, Donetsk and Luhansk are restricted.

Kind regards,

Please mail [email protected] and they will advise you.

Thanks

 

[moularaki]

FYI.

Unfortunately, we no longer offer our services on the registered country of member. We have sent an email about this as well.

Thanks,

you don't allow people from Morocco ?

 

[Poker Orifice]

Unfortunately the site's crashing on me a couple times each session.
It's keeping me from including 888 on days I'm playing MTT's (which hopefully soon will be just about every day I'm playing poker online).

I heard some talk about 888 to be making some large improvements in the near future. I sure hope this is true. I like the site but I'm lacking confidence in it's stability while I'm playing.

 

[najisami]

Please contact [email protected] and they will advise you.

Thanks

Don't you think that I've done that already, and that's why I'm seeking help from you ?
I just need some information at least.

Thank you.

 

[lyki67]

Hi there. I have installed software drom 888.com and if I try to create account with SIGN UP, there is this message.

I try ten time and alwys this same message. Can you help me? I*m from Bosnia and Herzegowina.

 

[valeski 28]

Good afternoon 888 Rep.Today ,I have been trying to log into my account but I can´t.It appears a message that says due to local regulations your account cannot be accessed from this location.I don´t know what to do.Could you please help me?Thanks in advance.

 

[888Rep]

Good afternoon 888 Rep.Today ,I have been trying to log into my account but I can´t.It appears a message that says due to local regulations your account cannot be accessed from this location.I don´t know what to do.Could you please help me?Thanks in advance.

Which country are you from?

 

[valeski 28]

Lima-Perú.My user name is vaal028

 

[Poker Orifice]

888 is now crashing so often for me that I am no longer comfortable playing cash games on there either.
It is happening ~ 1-2x/hr.
I mean I could play but I'd need to calculate in a loss of 10-20+bb's just for the crashes. And up to this point I think I've just been lucky that when the site crashes on me I don't have 100bb's invested in the pot.

It's not mass tilting or anything but honestly it happens so often for me now that I am 100% expecting it to happen and when it does I am not surprised at all.

What has kept me playing is a) hope that it won't happen (LOL) b) the tables are generally a bit softer than on some of the other sites

BUT I just can't see the point in keeping a bunch of my bankroll tied up on the site until they make some improvements in the software. It sucks because I feel like I have defended 888 for years & have told many others to play on there. I'm not able to do this any longer.

 

[Poker Orifice]

here's some of the crashes

 

[Poker Orifice]

and some more...

 

[ramdon p358]

Poker user name please?

ramdonp

 

[Poker Orifice]

Thought I'd give it another try today. Lasted for 3 hands
It's not my internet - all other sites run smoothly & never crash/dc/lag

 

[Andyreas]

It's not my internet

Really not sure here if ~900 Mbps are enough to run 888Poker. 🤣

*Crying in 200 Mbps*

 

[888Rep]

Lima-Perú.My user name is vaal028

We do not offer our client to Peru anymore.

Regards

 

[888Rep]

Hello, why isn't withdrawal available?

I don't want to withdraw right now, i'm just asking.

View attachment 352901


Yesterday i sent driver license and bank statement to verify account, and today i recieved 2 emails from 888 about succesful verification.

View attachment 352902

View attachment 352903

If you make a small deposit by your preferred means then that should open the same option to withdraw.

Regards

 

[rhoudini]

I am also having issues with playing on 888 these days, so many disconnections, but my network is fine, every other room is working.
Client also crashes after these disconnections. I try to reload it, but it takes several minutes to get back.
I can't play a tournament, because the chances of having this problem is big. I am afraid of even playing cash games, yesterday I had this issue while playing a hand and I just lost it because ran out of time.

 

[888Rep]

I am also having issues with playing on 888 these days, so many disconnections, but my network is fine, every other room is working.
Client also crashes after these disconnections. I try to reload it, but it takes several minutes to get back.
I can't play a tournament, because the chances of having this problem is big. I am afraid of even playing cash games, yesterday I had this issue while playing a hand and I just lost it because ran out of time.

Please mail [email protected] and they will advise you.

Thanks

 

[Poker Orifice]

So what, 888 is "targetting" just your two systems somehow? You must be that good that they need to "throttle" your gameplay.

Strangely enough I noticed it happening to some members of their stream team. So I guess it's not just me & why I felt it necessary to mention it in this thread. (I didn't expect to get all of the extra great help from a member like yourself).
Maybe it doesn't happen to players who 1 table and max. out with 50 hands per session?

 

[najisami]

Please note all players from several Arabic speaking countries we have closed and they were informed via email. They are moving over to a third party

That smells racism. At least they/you could say "Some geographical areas".....

 

[Highfish]

Unable to log-in. Happens so often to me and duno why.

 

[Highfish]

Reinstalled, changed PW, nothing helps. I can no longer log in.

 

[888Rep]

Your suggestion is for me to purchase an alternative laptop to test if the problem is my computer?

It's not my set up. I can easily run 4 sites with a dozen + tables, with PT4, a couple Twitch Streamers, Facebook messenger, Youtube (music) &.... Cardschat... on 3 monitors (I don't use laptops) with a spare tower & another screen for WPTGlobal. Both towers have i7, 32GB Ram, gtx 1060 6GB, min. 1TB SSD (the 'spare' tower actually has 28TB HD & 5.5TB SSD)

That's why it's crashing as you have multiable sites and lots of other Apps running at the same time as well.

Regards

 

[888Rep]

Unable to log-in. Happens so often to me and duno why.

Can you tell me which country are you from?

Thanks

 

[888Rep]

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