Official 888 Poker Support Thread

[Poker Orifice]

There are big money laundering issues involved with peer to peer transfers and that's one of the reasons why that money is converted to a bonus.
Regards

A bonus that becomes IMPOSSIBLE to clear while still having money in your account.

The player-to-player transfer on 888 is nothing other than an out & out money grab by 888. It is absolutely one of the worst business(?) decisions that 888Poker has ever made! Sure they will gain some $$ in the short time but at the price of losing lots of their 'poker player' customer base (which honestly doesn't even seem to be important to 888Poker).
They should change the name of the site to '888' instead of '888Poker'

fwiw, I too was a poker player who ALWAYS promoted the 888 site amongst peers (& members here on Cardschat, going back 15years). It 'was' a great site and I felt good about letting others know about it. But times have changed and some very bad choices have been made by 888 and because of this I believe they will continue to slide down to the bottom in the poker community.
I still play on the site but such a small amount vs. how much I play on all other sites I have on my computer. And I can't remember the last time I recommended the site to anyone.

 

[mp3player]

A bonus that becomes IMPOSSIBLE to clear while still having money in your account.

The player-to-player transfer on 888 is nothing other than an out & out money grab by 888. It is absolutely one of the worst business(?) decisions that 888Poker has ever made! Sure they will gain some $$ in the short time but at the price of losing lots of their 'poker player' customer base (which honestly doesn't even seem to be important to 888Poker).
They should change the name of the site to '888' instead of '888Poker'

fwiw, I too was a poker player who ALWAYS promoted the 888 site amongst peers (& members here on Cardschat, going back 15years). It 'was' a great site and I felt good about letting others know about it. But times have changed and some very bad choices have been made by 888 and because of this I believe they will continue to slide down to the bottom in the poker community.
I still play on the site but such a small amount vs. how much I play on all other sites I have on my computer. And I can't remember the last time I recommended the site to anyone.

Smart move do not deposit any more money only very little. There service has went downhill also alot of complaints on reddit people not being able to withdraw money. I think there revenue went soo downhill that they are doing soo much unethical things.. But yeah 888 use to be top site.. I am already calling 888poker on my social media fb page of 170k followers "canada tokens" .
Complaint reference number #32680
32680 - 888 Canada Ontario

 

[puzzlefish]

Anyone else finding that the casino daily wish spins are getting pretty dry lately? I used to get a few spins but now the best I seem to get is 2 free spins. 😏 Usually nothing.

 

[Lena M]

Hello.
I am having problems with the 888 App
Since Thursday, when 888 had technical problems, I have not been able to log in to the app. Although before, everything worked reliably. This is the first time I've had such a problem. I checked with friends and colleagues who live in my city, and more than half of them do not have this problem, everything works as before, but there are those who have the same problem. And now it's Saturday, but I still can't get into the app. When I try to log in, I get the following:

I also have to say that the PC software works as usual, there is no such problem. I tried three different mobile internet providers on my phone, but it didn't help. But my friends' everything works as before. Could you please help me?

 

[888Rep]

Hello.
I am having problems with the 888 app
Since Thursday, when 888 had technical problems, I have not been able to log in to the app. Although before, everything worked reliably. This is the first time I've had such a problem. I checked with friends and colleagues who live in my city, and more than half of them do not have this problem, everything works as before, but there are those who have the same problem. And now it's Saturday, but I still can't get into the app. When I try to log in, I get the following:
View attachment 370822
I also have to say that the PC software works as usual, there is no such problem. I tried three different mobile internet providers on my phone, but it didn't help. But my friends' everything works as before. Could you please help me?

Have you tried to reinstall the app?

 

[Lena M]

Have you tried to reinstall the app?

Yes, several times, but without result.

 

[infonazar]

Yes, several times, but without result.

I had the same problem yesterday, but it lasted for about two hours, after which I was able to log in

 

[Lena M]

Have you tried to reinstall the app?

I just tried to do it again. I deleted and reinstalled the application. And I was able to log in. It didn't help yesterday and this morning, but now it did

 

[Lena M]

Have you tried to reinstall the app?

I reinstalled the application, logged in. tried again after 10 minutes, and again the same problem.

 

[member401988]

Please explain why it takes 5 days to withdraw from 888 Poker when you can withdraw in one day from pokerstars and GGpoker!
Are there any improvements to be expected in the future, thanks!

 

[Newzooozooo]

Have you tried to reinstall the app?

I have the same problem. I have not been able to log into the app for two days now either. I've reinstalled it probably 7 times already, but it doesn't help.

 

[888Rep]

Please explain why it takes 5 days to withdraw from 888 poker when you can withdraw in one day from pokerstars and GGpoker!
Are there any improvements to be expected in the future, thanks!

Because we are different companies.

Regards

 

[888Rep]

Sent

Hello.
I am having problems with the 888 app
Since Thursday, when 888 had technical problems, I have not been able to log in to the app. Although before, everything worked reliably. This is the first time I've had such a problem. I checked with friends and colleagues who live in my city, and more than half of them do not have this problem, everything works as before, but there are those who have the same problem. And now it's Saturday, but I still can't get into the app. When I try to log in, I get the following:
View attachment 370822
I also have to say that the PC software works as usual, there is no such problem. I tried three different mobile internet providers on my phone, but it didn't help. But my friends' everything works as before. Could you please help me?

Sent over for you.

Regards

 

[888Rep]

I have the same problem. I have not been able to log into the app for two days now either. I've reinstalled it probably 7 times already, but it doesn't help.
View attachment 370828

Sent over for you.

Regards

 

[Shooter74]

Some freerolls are not appearing in the tournament grid (The $125 Freeroll, The $450 Freebie, $500 Fabulous Winner SPinner, for example)... I can access them via the Cell Phone App... Is anyone else having this problem too?

 

[Lena M]

Some Freerolls are not appearing in the tournament grid (The $125 Freeroll, The $450 Freebie, $500 Fabulous Winner SPinner, for example)... I can access them via the Cell Phone App... Is anyone else having this problem too?

I have a more serious problem. I cannot access the mobile application at all, I cannot log in. But on the PC, the tournaments you listed are not displayed for me either.

 

[4give4live]

Because we are different companies.

Regards

Ahhah) Perfect answer)

 

[Highfish]

VERY thankfully they removed a 'bonus' for me, so that I could make a WD from my account (but honestly this happened when I received news from my doctors that I might have a very short time to live

Just read this.
Are you feeling better now or do your health problems still persist?

 

[userX]

I have this problem too. I haven't been able to log into the app since Thursday. I reinstalled the app several times, and once it even worked and I was able to log in, but a few hours later I couldn't log in again.

 

[member401988]

Because we are different companies.

Regards

Are there any improvements to be expected in the future, thanks!

If, for example, a poker account has been used for 10 years and everything is in order, then where is the problem of being able to withdraw money within one day, I think that it is annoying for many people

 

[888Rep]

Are there any improvements to be expected in the future, thanks!

If, for example, a poker account has been used for 10 years and everything is in order, then where is the problem of being able to withdraw money within one day, I think that it is annoying for many people

Government regulations which we have to abide to.

Regards

 

[888Rep]

Hello from 888poker,

888poker Launches $1 Million GTD Knockout Games Series!

From 20 to 29 October, 888poker’s popular KO Games Series returns, offering affordable buy-ins and over $1 Million in guarantees.

The highlight is the $300K GTD Mystery Bounty Main Event with a $215 buy-in and a top mystery bounty of $30,000!

Players can also enjoy the $25 buy-in $100K GTD Mini Main Event.

Click here for more information.

https://www.888poker.com/magazine/88...t-games-series

 

[888Rep]

I have this problem too. I haven't been able to log into the app since Thursday. I reinstalled the app several times, and once it even worked and I was able to log in, but a few hours later I couldn't log in again.
View attachment 370903

I have added this to the other accounts with the same issue.

Regards

 

[Rost]

I have added this to the other accounts with the same issue.

Regards

Please add me to this list as well, I've been having the same problem since Thursday.

Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

 

[Highfish]

That sucks big time. I registered for tournaments and they just vanished from the lobby but my buy-in is just gone without letting me play. Maybe its time to leave 888.