ACR Thread

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Live Chat is still down for me too. I really think ACR is the best site, but they have sure had a lot of problems going on for the past 3 days :/

Hopefully they will resolve all of this soon. Im looking very forward to the Playpen.
 
Can anyone tell me , is the $0.55 PLO Re-buy Add-on at 2 AM eastern permanently off the schedule ? I play it almost every night , it's my fav. lol.


G/L
 
djbh said:
just letting you guys from acr is that the live chat is down
Click to expand...

Thank you for letting us know,

It's been fixed. You should be able to access now.

Regards
 
GODZZ said:
Can anyone tell me , is the $0.55 PLO Re-buy Add-on at 2 AM eastern permanently off the schedule ? I play it almost every night , it's my fav. lol.


G/L
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Hey GODZZ,

Yes, that PLO game was part of the MO MO MO PLO promo. However, I have sent this inf to the tournaments dep to consider on having more of this PLOs

Regards
 
S3mper said:
These are suggestions that have already been made to the ACR rep since the rep has been active in this thread. I will update this list every couple of weeks to try to lower the amount of repeated suggestions as we don't want to become repetitive to our poor ACR Rep 😛

Keep in mind that the things on this list are only suggestions made. Just because we make suggestions doesn't mean they will be implemented onto the site.
Also just because a suggestion hasn't been implemented as of now doesn't mean that it isn't something WPN is working on or something they plan to implement in the future.
-----


Tournaments
--------------
- There is no hand for hand play on bubble (Causes stalling)
- No links to tournaments for satellite tournaments
- After top 18 places prize structure (payouts) don't show accurate prize numbers
- Long late registrations (Gone in 60 Minutes has since been added)
- ^More Gone in 60 minute tournaments 😛
- There are no freeze out tournaments.
- Cancel tournaments before they start when an update is scheduled to take place and will interfere with tournaments.
- The ability to unregister from tournaments where a seat was won via a satellite
- The ability to buy & sell satellite tickets to/from other players
- The ability to make "deals"
- Satellite tickets given 'actual' names instead of numbers. (ex. - '56308')

Cash
--------
- Deep tables with and without Antes.
- When disconnected and haven't missed the blinds it asks you if you want to "wait for the bb"
- Add Bad Beat Jackpots


Other
---------
- The ability to transfer money from ACR to BCP and vise versa.
- Zoom poker wanted
- Breaking 'Beast' and 'Sit N Crush' into different prize pools based on limits played
- Clients main lobby pops up whenever you close a table or hand replay
- A feature to turn off Web Browser pop-ups when closing the client
- An updated Sports Betting page
- Having Sports betting & poker use the same funds so there is no need to transfer
- Show mucked cards at showdown when losing player is 'supposed' to show first
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Hello S3mper!!!

Although some of these suggestions have been addressed to the department in charge, I sent a screenshot with this post to the Management and programming team. They will thoroughly review these matters; rest assured that we always deploy our resources towards the general desires of our customers.

You have a great day! 🙂
 
ACR Rep said:
Hey GODZZ,

Yes, that PLO game was part of the MO MO MO PLO promo. However, I have sent this inf to the tournaments dep to consider on having more of this PLOs

Regards
Click to expand...


Actually the game that I'm talking about was running B4 the MO MO MO promotion . It also has a 10 min blind structure , not 5 like the Mo MO MO games did. I played both during the promo. I'd really like to see it back up, it had around 30-40 entrants every night.And it rarely had to be canceled for lack of players.

Thanks G/L🙂
 
GODZZ said:
Actually the game that I'm talking about was running B4 the MO MO MO promotion . It also has a 10 min blind structure , not 5 like the Mo MO MO games did. I played both during the promo. I'd really like to see it back up, it had around 30-40 entrants every night.And it rarely had to be canceled for lack of players.

Thanks G/L🙂
Click to expand...

Oh Ok, the tournaments dep told me they will put it back then.
 
theevildub said:
Live Chat still isnt working for me (fyi)
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Would you please clear your DNS Cache,

Here how to do it

If it does not work after that, please contact our CS dep at 1-877-314-4195 for further assistance
 
ACR Rep said:
Oh Ok, the tournaments dep told me they will put it back then.
Click to expand...

Are you kidding me , it can't be that easy.I almost didn't even bother asking about this. I really appropriate the fact that you even looked into it for me.

Thanks a lot , great site.🙂
 
S3mper said:
These are suggestions that have already been made to the ACR rep since the rep has been active in this thread. I will update this list every couple of weeks to try to lower the amount of repeated suggestions as we don't want to become repetitive to our poor ACR Rep 😛

Keep in mind that the things on this list are only suggestions made. Just because we make suggestions doesn't mean they will be implemented onto the site.
Also just because a suggestion hasn't been implemented as of now doesn't mean that it isn't something WPN is working on or something they plan to implement in the future.
-----


Tournaments
Nice post.
--------------
- There is no hand for hand play on bubble (Causes stalling)
- No links to tournaments for satellite tournaments
- After top 18 places prize structure (payouts) don't show accurate prize numbers
- Long late registrations (Gone in 60 Minutes has since been added)
- ^More Gone in 60 minute tournaments 😛
- There are no freeze out tournaments.
- Cancel tournaments before they start when an update is scheduled to take place and will interfere with tournaments.
- The ability to unregister from tournaments where a seat was won via a satellite
- The ability to buy & sell satellite tickets to/from other players
- The ability to make "deals"
- Satellite tickets given 'actual' names instead of numbers. (ex. - '56308')

Cash
--------
- Deep tables with and without Antes.
- When disconnected and haven't missed the blinds it asks you if you want to "wait for the bb"
- Add Bad Beat Jackpots


Other
---------
- The ability to transfer money from ACR to BCP and vise versa.
- Zoom poker wanted
- Breaking 'Beast' and 'Sit N Crush' into different prize pools based on limits played
- Clients main lobby pops up whenever you close a table or hand replay
- A feature to turn off Web Browser pop-ups when closing the client
- An updated Sports Betting page
- Having Sports betting & poker use the same funds so there is no need to transfer
- Show mucked cards at showdown when losing player is 'supposed' to show first
Click to expand...

Nice post
 
about your tourneys

ACR Rep said:
Hello Everyone!

We know there's been some players wanting us to pop in here, so we're very happy to open this thread and help answer to any of your questions or concerns.

As the ACR Rep, my goal will be to make sure your opinions and feedback are heard by those making the decisions and help make your experience at America's Cardroom is a good one.

This is the place to vent, share your poker hands, comment and suggest anything you want ( but let's keep it friendly).

Also , feel free to take the time to check out our current promotions.

We look forward to hearing from you!

The ACR Staff
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I have asked some one on ACR website that was in the help. i asked them if they would ever bring 10 dollar free roll of Pl Omaha H/L. Is that in the works?
 
ACR Rep said:
Good day ScooperNova,

I have refreshed the points, you can check the updated amount right under rewards > bonuses


Regards
Click to expand...

Thank you very much. That took care of it. I have experienced this issue before, but this is the first time I've brought it up. It seems my bonus meter is definitely not automatically updating. After you refreshed it, more points than I expected were released. More points than I had earned in the session in question. I hadn't been keeping too close an eye on it, but I have been suspicious during a few sessions that the points were not updating. When I close tables out, my combat and reward point totals update usually, but the bonus meter does not. Thanks again.
 
I wish I would have thought of this in time to edit my reply to S3mper. His post was awe-inspiring and included issues that are re-occurring and shared by the highest numbers of players. I would like to add one that may not be quite as important as some of the issues on his list. It has also been mentioned before, but I didn't want to miss the opportunity to post this close to S3mper's compilation post. Please add a fold and show option where applicable.
 
kbuinowski said:
I have asked some one on ACR website that was in the help. i asked them if they would ever bring 10 dollar free roll of Pl Omaha H/L. Is that in the works?
Click to expand...

Good day,

I am not a 100% sure if we will bring more PLO freerolls, but I will sent your request to consideration.

Regards
 
Has the Playpen been added to the Tournament Section yet ??

Im planning on playing this Sunday, but i cant find the registration.

Plz advise. Thanks !
 
theevildub said:
Has the Playpen been added to the Tournament Section yet ??

Im planning on playing this Sunday, but i cant find the registration.

Plz advise. Thanks !
Click to expand...

In 1 or 2 hours at the most the Playpen tournaments will show up on the lobby
 
theevildub said:
sweeeeeeeeeeeeeeeeeet !!!! Thx again !!
Click to expand...

theevildub,

I been told that the Playpen tourneys will be up until tomorrow
 
Acehigh562 said:
I'm not sure if Acr rep and Acr support are the same peoples but someone I chat with at support told me they play. I was asking about what happen to the on demands and his response was everything is fine I was just playing in one.
Click to expand...
That seems pretty... odd.
 
So I spun into thhe first Playpen for .76c, 1c a try for 76 tries lol. Finished with 1195 chips.

Unfortunately the chip leader at our table would wait until the last second to fold every time it was his turn, and sometimes even activating his time bank. We only played 57 hands in the hour that the game took.

You guys at ACR shouldn't allow so much time for them to act in such a short game IMO. Can't really complain though since I got in for so cheap and left with more chips than I started with.
 
Preferred seating on ACR has stopped working sometimes recently.
 
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