Official 888 Poker Support Thread

[888Rep]

I try ,same thing.I guess ill only instant play

If you give me your poker user name I will as our support to contact you to try and resolve it.

 

[kapobar]

If you give me your poker user name I will as our support to contact you to try and resolve it.

peronibar
I had contacted them from last week but dont got answer.

 

[Gorak]

I have sent this over for you so please keep a check on your emails.
888Rep

Thanks for sending my post to support.

I removed the old version and installed the new one.

However they did not told me where I can view my challenges. I have no idea of what I have to do to complete a challenge.

Username: UnrealDonk

 

[Gorak]

After uninstalling and reinstalling 888 Poker, I'm currently using version: p-1-en-4-6.20-11-3 on Windows 7 and I'm already getting a lot of software crashes.

This does not look good for the future.

 

[moots]

However they did not told me where I can view my challenges. I have no idea of what I have to do to complete a challenge.

Under the yellow "Cashier" button, click on 888 Club Poker.

 

[FlyingFitz]

Mobile issues

I can't find anywhere on the site on mobile where I can see which tournament tickets I have to redeem. I have to guess each time which one I can join but I can't even do that now with the tickets I have. How can I see this on mobile?

 

[Gorak]

Under the yellow "Cashier" button, click on 888 Club Poker.

Yes I've been to that page but what are the challenges exactly?

Can you give me a couple of examples?

 

[moots]

It should be listed on the page:

-Hit the poker tables
-Be active
-Get Lucky! (casino)
-You Bet! (sports betting)

Click on more info on each one to see how much rake to generate or how much you need to wager to get points.

 

[888Rep]

Yes I've been to that page but what are the challenges exactly?

Can you give me a couple of examples?

Check in MY ACCOUNT in the poker lobby as all the information is there for your challenges.
Poker Club is here,
http://www.888poker.com/poker-promotions/888poker-club/

 

[Gorak]

Click on more info on each one to see how much rake to generate or how much you need to wager to get points.

I see some of the challenges but I don't seem to have a "Challenge me" objective.

This looks very complicated to me. I'll leave the chance to others.

 

[Grinder888]

More filter options for My Favorites

I have been using 888 for a while now and although it seems fine, at times there are disconnection issues (usually when I'm holding some good pocket pairs) around the time of 10 pm US time.

Also, even though I like the option of my favorites in the client I feel we should have more options to filter the tables; like min number of players, average vpip and pot.

 

[888Rep]

I live in south korea, Can I get no deposit bonus? Some site saids that I can get that other site saids not.. I really wonder about this..

[FONT=Calibri,sans-serif]Unfortunately the answer is a No.[/FONT]

 

[omote23]

[FONT=Calibri,sans-serif]Unfortunately the answer is a No.[/FONT]

Ok..
Cries on corner

 

[pachopaez]

Hello
I have a question , what happens is that last week beat me in roulette bonus of 5 dollars to the casino, I played yesterday in black jack, I earn a dollar in those plays , but that sun is only seen in the lobby casino , when I'm in the poker lobby me a dollar appears less , if anyone knows why that happens, I ask you please tell me that is because they do not know how to make that dollar is also in the lobby poker

 

[888Rep]

Hello
I have a question , what happens is that last week beat me in roulette bonus of 5 dollars to the casino, I played yesterday in black jack, I earn a dollar in those plays , but that sun is only seen in the lobby casino , when I'm in the poker lobby me a dollar appears less , if anyone knows why that happens, I ask you please tell me that is because they do not know how to make that dollar is also in the lobby poker

You need to read the terms of the bonus as you will have to play the bonus x amount of times to clear it before you are allowed to use it for poker.

 

[Poker Orifice]

I guess what im trying to say is, their reckless playing has so far paid them big profits in this game. If I played reckless like they did, I would be a big loser in the game.

I guess what you're trying to say is... You're trying to hijack this thread with that b.s. about not being as lucky as the ones who are luckier (or some nonsense like that). That is pure horsesh1t!

 

[pescaofish]

I just remember I had an 888 poker account, already went trough the username and password reset. so I can play.
Question: Do you ofeer freerolls? I didnt see any today at this hour. I only know of the cardschat sunday tournament. Thanks.

 

[888Rep]

I just remember I had an 888 poker account, already went trough the username and password reset. so I can play.
Question: Do you ofeer Freerolls? I didnt see any today at this hour. I only know of the cardschat sunday tournament. Thanks.

There are plenty of freerolls running every day so check the different tabs in the poker lobby especially the poker club one.

 

[Thncl]

Does 888 accept Instant Echecks in Canada for deposits / withdrawals?

 

[lazyjackson]

Just wondering what the exact requirements to the All-in High Flyer Tournament are? (ID# 78870732) Cheers

 

[888Rep]

Does 888 accept Instant Echecks in Canada for deposits / withdrawals?

[FONT=Calibri,sans-serif]I assume you are querying Immediate Check (e-Check) and a, pleased to confirm that we offer this as one the available deposit methods for members form Canada.[/FONT]
[FONT=Verdana,sans-serif]You can also find more details on all available deposit methods under the following link: [/FONT]
[FONT=Verdana,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]http://888-external-en.custhelp.com/app/answers/detail/a_id/765/prod/4[/FONT]
[FONT=Calibri,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]And more info about E-Check under:[/FONT]
[FONT=Calibri,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]http://888-external-en.custhelp.com/app/answers/detail/a_id/732/prod/4[/FONT]
[FONT=Calibri,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]Please note that this method does not support withdrawals, but members can withdraw by Wire Transfer of a Bank Draft.[/FONT]
[FONT=Calibri,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]Also, some more details on the withdrawal policy (the availability of some withdrawal methods depends on the methods used to deposit): [/FONT]
[FONT=Calibri,sans-serif] [/FONT]
[FONT=Calibri,sans-serif]http://www.888poker.com/real-money-poker/cashout/policy/[/FONT]

 

[888Rep]

Just wondering what the exact requirements to the All-in High Flyer Tournament are? (ID# 78870732) Cheers

[FONT=Calibri,sans-serif]HI , This tour is part of the new rewards program .[/FONT]
[FONT=Calibri,sans-serif]Each week they level up (in 888poker club), they will recive a $10,000 High Flyer All-in tournament ticket. [/FONT]
[FONT=Calibri,sans-serif]The first tournament will commence on April 10th and will run every Sunday on 19:05 GMT.[/FONT]

 

[Thncl]

This Status Bar is supposed to be visible at the tables (poker cash) and the lobby, but I don't see any.

Any thoughts?

Is this an older software version feature?

 

[888Rep]

This Status Bar is supposed to be visible at the tables (poker cash) and the lobby, but I don't see any.

Any thoughts?

Is this an older software version feature?

Yes it is an older version feature linked to the old reward system but a new system was introduced at the start of March and more information can be seen if you click on My Profile then my888poker club and click on the menu items for more information.
Also see this,
http://www.888poker.com/terms/888poker-club-scratch-tnc/
Scratch cards
http://www.888poker.com/poker-promotions/888poker-club/
Information
http://www.888poker.com/poker-promotions/888poker-club/faq/

 

[Thncl]

Yes it is an older version feature linked to the old reward system but a new system was introduced at the start of March and more information can be seen if you click on My Profile then my888poker club and click on the menu items for more information.
Also see this,
http://www.888poker.com/terms/888poker-club-scratch-tnc/
Scratch cards
http://www.888poker.com/poker-promotions/888poker-club/
Information
http://www.888poker.com/poker-promotions/888poker-club/faq/

Whats confusing is that there is no indicator on the bonuses. I realize that you can see the Tokens / Bonuses / Levels totals (My888PokerClub - My Profile), but for a Bonus that you click on, it will just say:

"Hot Bonus" and details of amount (Restricted) / game eligible /and date expiry, but no indication of how far you have progressed or yet to complete.

Make sense to what I am saying?