Official 888 Poker Support Thread

[R.Holynskyi]

Please add me to this list as well, I've been having the same problem since Thursday.
View attachment 370914
Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

I had exactly the same problem on Thursday. But on Friday, everything resolved itself without me doing anything. In addition, some tournaments are not displayed on my PC, for example Freeroll with a $125 guarantee, there is a similar technical problem with such tournaments as Freebie with a $450 guarantee, Winner Spinner with a $500 guarantee and Sportsfan with a $500 guarantee. Although these tournaments are available in the App on my phone.

 

[Highfish]

Glad I did not close the client. Out of the blue tables showed up with corresponding delay. Not funny at all.

 

[888Rep]

Please add me to this list as well, I've been having the same problem since Thursday.
View attachment 370914
Everything works on my PC too, but I can't see some of the tournaments in the lobby anymore, although they were always there until Thursday. I also reinstalled the app several times, but it didn't help.

Added

 

[Poker Orifice]

Just read this.
Are you feeling better now or do your health problems still persist?

Thanks. I'm doing better than I was but still not too good.

 

[Highfish]

Thanks. I'm doing better than I was but still not too good.

Sorry to hear. Wish you all the best.

 

[Ruslan L]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

 

[888Rep]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Sent over also.

Regards

 

[theoxy]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Same for me .

 

[888Rep]

They are working on a fix guys.

Regards

 

[theoxy]

They are working on a fix guys.

Regards

Thank you for your job , now its working fine . Have a great day dude . Respect for your job and 888 team .

 

[Shooter74]

Good news!! Here in Brazil, freerolls have returned to the grid....

888Rep, Thanks for your attention!!

 

[888Rep]

I also don't see some of the tournaments from the lobby, there are no tournaments like the $125 freeroll, $450 Freebie freeroll, $500 Winner Spinner freeroll, $500 Sportsfan freeroll. Very sad

Fixed now
Thanks

 

[888Rep]

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[BigDice75]

I have a question about the LiveSponsors freeroll but I don't know if it can be done here.

 

[19aleks57]

Hello! I can’t log in, the nickname and password are 100% correct, they write that the password is incorrect.

 

[Youvraj365]

Is there any problem with 888poker right now with the freerolls?
am not able to see cardschat freeroll

 

[Youvraj365]

can't find cardchat freeroll game for today.
usename: Youvraj365

 

[888Rep]

can't find cardchat freeroll game for today.
usename: Youvraj365

I have asked for this to be checked.

Regards

 

[888Rep]

Hello! I can’t log in, the nickname and password are 100% correct, they write that the password is incorrect.

Please try a reinstall.

Regards

 

[InuWill]

Does anybody have a problem cashing out in Brazil lately? They've asked me to update docs as I did, and now they want a new bank, saying my bank is no longer accepted, does anybody had this sorta problem? Thanks in advance for your attention on this matter, best regards

 

[Luka22guro]

Hello i can't use my gold tokens

 

[Like2Play2]

Same here. 888poker not showing the CardsChat tourneys. And have spent 3 days trying to make it work, and now
I finally got it to work, but I still cannot get The CC Tournaments.

 

[burba]

I miss some tournament summary files in my hand history folder - e.g. I played 128 BLAST tournaments but I have only 117 summary files missing 11 from them. Some of which I have won and also lost.

I'd also like to have the information about if I have bought an add on in the summary file (or at least in the hand history file) along with the cost of the add on.

Thanks.

 

[WrongUsername]

i am from Brazil and i am having the same problem as InuWill mentioned above me also i am getting this error when i tried to go withdrawal page

Hmmm… can't reach this page​

Check if there is a typo in ndl.888.com.


DNS_PROBE_FINISHED_NXDOMAIN

 

[888Rep]

i am from Brazil and i am having the same problem as InuWill mentioned above me also i am getting this error when i tried to go withdrawal page

Hmmm… can't reach this page​

Check if there is a typo in ndl.888.com.


DNS_PROBE_FINISHED_NXDOMAIN

Please try a re-installation to see if that works for you.

Regards