Official 888 Poker Support Thread

[Anders1616]

Same with me, i am not able to log in.

 

[chicopaw]

from Canada not able to connect also

 

[Marcwantstowin]

I cannot connect either from UK. Have emailed support, but I don't expect an answer today.

 

[pescaofish]

I am not been able to connect but I can see other players connected??? How is that posible?

 

[PHX]

Silly me thinking it was me alone having problems, I have reinstalled 888 5 times in past hour still nothing.

 

[terryk]

Hi There,

I'm new here.Just downloaded and registered. There was advert for £20 play free no deposit needed.The question is how long it takes to get the bonus?

Thank you in advance

You will never get it,nobody does,,,it's a stupid ploy to get you to sign-up with 888 poker.A great way to start a business relationship,lie to your customers. I guess it works because they continue to do it,,over n over. Great freeroll site tho!

 

[8bod8]

cannot use the client (no connection)
cannot login using browser (we're having technical difficulties)

guess no play 888 today

 

[PHX]

Play from your web browser

Got to page below top right hand has instant play

https://www.888poker.com/desktop/no-download/

First time I am using this it is really nice and clean better than the actual client

I cannot connect either from UK. Have emailed support, but I don't expect an answer today.

from Canada not able to connect also

Same with me, i am not able to log in.

Yeah it looks like it. I can't connect.

I am not been able to connect but I can see other players connected??? How is that posible?

 

[8bod8]

You will never get it,nobody does,,,it's a stupid ploy to get you to sign-up with 888 poker.A great way to start a business relationship,lie to your customers. I guess it works because they continue to do it,,over n over. Great freeroll site tho!

That sucks,
I used the first tranche (10%) of the 88$ free, no deposit, giving me some 12$ chash in the first week. That worked.
I never uses the second tranche as too much rake was involved; and would likely end up costing me too much money.

 

[akmost]

Thanks for reminding us the insta play joesi , works fine for me. Thanks for sharing. Seems that some participants wanted less competition but not you man.GL

 

[Debi]

Please don't clutter this thread with repeated posts about connection issues. There is a separate thread where you can discuss those:

888 Connection Issues

Our 888Rep is fully aware of the issues and it would certainly not be something they could personally resolve for you so there is zero point in having 20 posts in here about it.

 

[Insomnia6590]

Hey All,

Welcome to the Official CardsChat Support and Feedback thread

This is your new 888 Rep in the CardsChat forums! We'll be around regularly and look forward to helping with all questions and feedback that you have. We love hearing new ideas from the poker community, so send them along!


Don't have an 888 account yet? Sign up here: 888 Poker

New users get a huge welcome package:
-$88 free (no deposit needed!)
-Up to a $400 welcome bonus depending on deposit size
-Depositors additionally get: free entry into the $100,000 First Depositors' Freeroll, free entry into the $1,000 Depositors' Freeroll, and 7 entries into the $500 First Depositors' Freeroll!!

-See details and terms here: http://www.888poker.com/poker-promotions/your-welcome-package/welcome-bonus.htm


We'll also be sure to announce all of our biggest promotions right here.

Our main one right now is our Live the Dream freeroll tournaments that are running until 20/10/2014!

-Everyone has received 2 free tickets to the freerolls! Just check your account!

-Every day we run 2 $5,000 freeroll Live the Dream tournaments
-Prizes include $2,500 in cash and a Dream package for the winner

-Every day we run 5 $1,000 Dream ticket freerolls, open to all depositors -- no ticket needed

-Winner Dream Packages let you select an awesome package of your choice from 4 categories: High-Adrenalin, Holiday Getaways, VIP Sport & Music, and Gadgets & Gizmos.
-See all packages here: http://www.888poker.com/poker-promotions/special-promotions/live-the-dream-packages.htm

-See details and terms here: http://www.888poker.com/poker-promotions/live-the-dream.htm


Questions? Post them here.


See you on the tables!

Why does not work again?

 

[MatMackenz]

Ok so I have 888 installed on my windows 10 laptop. Yesterday the 888 App would not do anything, you click it and nothing happens, no flipping cards, no lobby, nothing. So I reinstall it, changes nothing. I can still login with my windows 7 PC and on the web app, but not my windows 10?

Today now I have been able to login one time on win10, but now it wont connect at all, just has flipping cards. This has become somewhat frustrating. Why is it affecting some devices and not others?

 

[RobiTobi]

I can not log in right now, is anyone having this problems ?? new DDoS attack ??

 

[888Rep]

FYI,
As many of you may already know, we have experienced intermittent disruptions of our service to you due to DDoS (Distributed Denial of Service) attacks. This has affected our ability to provide you with a comprehensive poker experience.

On behalf of the team, I apologise for the inconvenience caused and want you to know that the entire 888poker Team continues to work diligently to mitigate these attacks. Addressing technical issues, outstanding member concerns and restoring normality to our poker room is our top priority.

As you can imagine, our contact volumes are much higher than usual; therefore there may be delays in our responses. We appreciate your patience and understanding as we continue to work to get our service to you.

Thanks!!

 

[Polytarp]

Triple8 is in the midst of a serious issue and you are a voice for the firm. I consider this as an opportunity for 888 to provide far more explicit and specific information as to what is being experienced, the counter measures taking place and possible work arounds. Please be a leader and do more than the other online poker sites have done "in real time" while coping with this situation.


It's one thing to provide nice "cooing" sounds about how everything will be fine and it's quite another to say"...this is the group...this is why they are doing this... this is what we are doing...".

NotPetya didn't happen that long ago and there were lessons to be learned from that one amongst others.

 

[colbear]

expire dates for tickets

Will 888 be giving us replacement tickets for those that we lose during these ddos attacks and extending dates on the ones that don't expire . I have 10 K ticket and 16.50 ticket going to lose most likely due to expiring

 

[fllinn]

cant log in for the past 4 days

 

[fllinn]

cant play my tournaments casino lost sessions errors lost cash member for 11 years

 

[Shooter74]

In Brazil is not working too....4 days!!!

 

[888Rep]

Will 888 be giving us replacement tickets for those that we lose during these ddos attacks and extending dates on the ones that don't expire . I have 10 K ticket and 16.50 ticket going to lose most likely due to expiring

You need to email [email protected].
Thanks!

 

[miamia]

Ok guys calm down.They probably do everything to solve this situation . It is not end of the World

 

[Victor68133]

You will never get it,nobody does,,,it's a stupid ploy to get you to sign-up with 888 poker.A great way to start a business relationship,lie to your customers. I guess it works because they continue to do it,,over n over. Great freeroll site tho!

Thanks terryk . Looks like you're right unfortunately.

 

[Insomnia6590]

Again same
I can leave tournament because now is FT
Also I can not seat all day and wait what's happen
Do you can tell me how much is need to fix this problem?

 

[noismemo03]

logout

hi ,
sometimes ,I can not get into the site.
Its very slow.