$500 level-up Free tournament
It is clearly wroted that :
"EACH Time a player climb a level, he should receive a ticket"
So, why I did not reveived a ticket when I had climbed up to level :
21-22-23-24-25-26-27-28
But I got my ticket when I climbed up to level 29....
Very strange....
EACH time mean EACH time, no?
It is clearly wroted that :
"EACH Time a player climb a level, he should receive a ticket"
So, why I did not reveived a ticket when I had climbed up to level :
21-22-23-24-25-26-27-28
But I got my ticket when I climbed up to level 29....
Very strange....
EACH time mean EACH time, no?
Rijckenborg said:
It is clearly wroted that :
"EACH Time a player climb a level, he should receive a ticket"
So, why I did not reveived a ticket when I had climbed up to level :
21-22-23-24-25-26-27-28
But I got my ticket when I climbed up to level 29....
Very strange....
EACH time mean EACH time, no?
I went on 888poker facebook page, and they credited me all the ticket that I did not received....
You have to climb the pokerclub levels to get a ticket,cazual88 said:
http://www.888poker.com/poker-promotions/888poker-club/
This code didn't work so i can DreamOn? hahaha
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Do staff member have authority to froze my acc cause i was swearing while making conversation by mail with him?
I was so frustrated cause had feeling he didnt bother to read my first message and all he did was repeating same answer to my issue which didnt make any sense to my problem.
After 5 mins of me sending him insult... connection to 888 was disconnected and i couldnt play poker tournament which i registered for,btw issue was about sports betting...Zeru I. was most useless CS i had ever chance to speak of with. He just repeat last message of previous guy witch i had conversation about issue day before and that guy too...he also has strange requests. He wanted me to give him specific numerics of bets which failed to be accepted during lag which is not by my side... i have 4ms ping internet connection, using latest browser versions... not much money about 40$ and such careless dont do good for 888 rep. Im member since 2013 but after this... i doubt im going to play there.
I was so frustrated cause had feeling he didnt bother to read my first message and all he did was repeating same answer to my issue which didnt make any sense to my problem.
After 5 mins of me sending him insult... connection to 888 was disconnected and i couldnt play poker tournament which i registered for,btw issue was about sports betting...Zeru I. was most useless CS i had ever chance to speak of with. He just repeat last message of previous guy witch i had conversation about issue day before and that guy too...he also has strange requests. He wanted me to give him specific numerics of bets which failed to be accepted during lag which is not by my side... i have 4ms ping internet connection, using latest browser versions... not much money about 40$ and such careless dont do good for 888 rep. Im member since 2013 but after this... i doubt im going to play there.
"Dear Dusan,
your email has been forwarded to the Management of the Support Department for 888poker. My name is Rui A. and I am replying to you on behalf of the Manager."
So again i cant speak with someone who have authority...
At the end its like they froze my acc cause im addicted to gambling?
Mr. Rui A. who is not manager but "work on his behalf" said this:
Dusan, I have reviewed your account with us and I can see that your account was closed in line with our responsible gaming policy as you stated that you suffer from a gambling addiction. Kindly find below the relevant parts of your messages which he totally took it out of content to represent my statement that im addicted:
"Hello idiots! Im a gambler, familiar with software which i use for my addiction... "
And "my addiction is force of my nature"
This are my words/swearing in full content:
#Problem is I WAS ABLE TO PLACE BETS AFTER THEY ALREADY HAPPENS!"...and my money was gone for those bets...
Did you read my very first message?
You all of support team are completely useless. Telling me how counter functioning? Thats your answer to my problem?
Hello idiots! Im a gambler, familiar with software which i use for my addiction... thing is... you wont investigate anything and i know that refunding is just close to reality like Gandalf will right this moment walk into my room...#
And
"What to say... your just beyond any rehabilitation of autism... my addiction is force of my nature, while your autism is weakness of your filthy kind."
your email has been forwarded to the Management of the Support Department for 888poker. My name is Rui A. and I am replying to you on behalf of the Manager."
So again i cant speak with someone who have authority...
At the end its like they froze my acc cause im addicted to gambling?
Mr. Rui A. who is not manager but "work on his behalf" said this:
Dusan, I have reviewed your account with us and I can see that your account was closed in line with our responsible gaming policy as you stated that you suffer from a gambling addiction. Kindly find below the relevant parts of your messages which he totally took it out of content to represent my statement that im addicted:
"Hello idiots! Im a gambler, familiar with software which i use for my addiction... "
And "my addiction is force of my nature"
This are my words/swearing in full content:
#Problem is I WAS ABLE TO PLACE BETS AFTER THEY ALREADY HAPPENS!"...and my money was gone for those bets...
Did you read my very first message?
You all of support team are completely useless. Telling me how counter functioning? Thats your answer to my problem?
Hello idiots! Im a gambler, familiar with software which i use for my addiction... thing is... you wont investigate anything and i know that refunding is just close to reality like Gandalf will right this moment walk into my room...#
And
"What to say... your just beyond any rehabilitation of autism... my addiction is force of my nature, while your autism is weakness of your filthy kind."
Anyway theres a lot of poker/booking rooms so i just wanted here to present what kind of CS 888 have. Also not to mention how much time they need to release money when you want to withdraw wins...
Good Bye 888 i wish you PKR or Carbon poker scenario...
Good Bye 888 i wish you PKR or Carbon poker scenario...
