I second that!pokijh said:
48 hours with no connection. several e-mails to support and all I get is automated replies!
No live chat support, no toll free telephon number!
Worst support in a poker site!
888 support is a joke!
And that comes after a week ofconnection problems and "apologizing sincerely" for DDoS attacks...
Hello, in a group at https://vk.com/official888poker players began to complain about problems with withdrawing money from the room.
Russian-speaking players? And why did you stop paying the money that you won from the players? Russian-speaking players complain about blocking accounts without explaining the reasons. To whom should they apply?
Russian-speaking players? And why did you stop paying the money that you won from the players? Russian-speaking players complain about blocking accounts without explaining the reasons. To whom should they apply?
Thanks for trying, but:888Rep said:
A. I cannot log in, ergo no access to the cashier.
B. I come from Greece, so I belong to "everywhere else"
Still no solution or coherent response via e-mail. I have three or four standardized "apologies" and that's all...
[email protected]igrok8503 said:
[email protected]PsychoVas said:
Five days without service, several e-mails to [email protected], and counting. All I got in return was four times a standard (copy/paste) "our apologies" and "your account and funds are safe" response.
How about a freaking solution?
Do you think that after five (numeric 5) days of no service it is too much to ask that you do your job and resolve the issue?
I thought "support" meant exactly that. Resolving issues and not just empathizing with disappointed customers...
How about a freaking solution?
Do you think that after five (numeric 5) days of no service it is too much to ask that you do your job and resolve the issue?
I thought "support" meant exactly that. Resolving issues and not just empathizing with disappointed customers...
They believe the reason you can't login is due to the attacks that we have been having. A lot of players have been having those same problems during the past week.PsychoVas said:
If that is not the case then you need to do a reinstallation of the poker client.
If that still does not work then please send me an up to date assessment along with your poker user name and I will forward it to support in the morning.
Thanks!
Thank you for your help.888Rep said:
Freshly installed :
Here's the message I keep getting last five days:
I tried one more time with anti-virus and firewall disabled, still the same.
Username is the same, PsychoVas.
Thanks again.
Does anybody know what we can do with all the extra bonus money we get from casino freeplay vouchers and be able to use the money playing poker.
More importantly, can I use the bonus money in the casino without risking my poker bankroll.. thanks.
The bonus appears as "HOT BONUS" under immediate bonuses. Thx 🙂
More importantly, can I use the bonus money in the casino without risking my poker bankroll.. thanks.
The bonus appears as "HOT BONUS" under immediate bonuses. Thx 🙂
pokijh said:
They owe me 2,50$ from a slot machine that stalled, and I never heard of them. Instead I was emailed a questionnaire how satisfied I was with the last customer Agent. I reclaimed, and it looks like even the managers don't read or read and don't think...
I'm still waiting for an answer on incident :
Question Reference # 180826-002744
Dear Rep, can you pls check if this is still running around, as the slotmachine The Big Lebowski was taken offline just after that incident.
THX
This is the bonus conditions!!MatMackenz said:
http://888-external-en.custhelp.com...CTlEwNlVmSWZNYmVPMXFjZzNCN2Fnckh4aWFnJTIxJTIx