Official 888 Poker Support Thread

  • Thread starter Thread starter 888Rep
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888Rep said:
Have you both still got the Hand of the day tasks in your Challenges tab?
Click to expand...

For me for the entire hand of the day promotion I hardly ever got the task bar, but I always got the hand of the day rewards.

This includes today (win with A-K), no task bar but the challenge was complete with a reward of a $5 bonus, so it seems to be working still.

 
orsino12 said:
For me for the entire hand of the day promotion I hardly ever got the task bar, but I always got the hand of the day rewards.

This includes today (win with A-K), no task bar but the challenge was complete with a reward of a $5 bonus, so it seems to be working still.

Click to expand...
Have you also got the Galaxy promotion in your challenges tab?
 
888Rep said:
Have you also got the Galaxy promotion in your challenges tab?
Click to expand...

Nope, I never got the email to participate so I've been shut out of the Galaxy promotion.
 
Hello 888 rep

A little feedback for the daily spin:

I think its a very bad promotion because either you win nothing or one of those useless blast satellite tickets where its very difficult to win a 5 $ ticket.

Also: when its a wheel you are turning, the chances should be equal every time. What do you think beginners will think about the sites RNG if they turn a random wheel and everytime they win either nothing or the same ticket? They will probably think the site is rigged.

Over 10000 participants everytime in this useless blast satellite with only 200 places payed. Pure bingo and i dont get why you even award tickets in the spin and not just make it an open freeroll since the value is like zero.

Greetings!
 
belizebum said:
Any idea what's going on with the Casino. Sometimes can get on, but mostly not so much today?
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We had some issues overnight but it seems to be working fine now.

Thanks
 
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nairolph87 said:
Hello 888 rep

A little feedback for the daily spin:

I think its a very bad promotion because either you win nothing or one of those useless blast satellite tickets where its very difficult to win a 5 $ ticket.

Also: when its a wheel you are turning, the chances should be equal every time. What do you think beginners will think about the sites RNG if they turn a random wheel and everytime they win either nothing or the same ticket? They will probably think the site is rigged.

Over 10000 participants everytime in this useless blast satellite with only 200 places payed. Pure bingo and i dont get why you even award tickets in the spin and not just make it an open freeroll since the value is like zero.

Greetings!
Click to expand...
Thanks for your feedback which I have sent over for you.

Regards
 
orsino12 said:
Nope, I never got the email to participate so I've been shut out of the Galaxy promotion.
Click to expand...

Yes most of the players are either on one or the other but now both.

Thanks
 
888Rep said:
Have you both still got the Hand of the day tasks in your Challenges tab?

Can I please have your poker user names also.
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I have this active promotion, my user is 77ecos, yesterday I answered support and I am happy and satisfied with the solution they gave me, thanks to you also for always answering, greetings😀😀😀😀
 
77ecos said:
I have this active promotion, my user is 77ecos, yesterday I answered support and I am happy and satisfied with the solution they gave me, thanks to you also for always answering, greetings😀😀😀😀
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You are welcome.
 
I have an issue with your Poker World Cup team tournament. Usually, the tournament pays the top players AND some teams.

Yesterday, I played one and no money was awarded to teams. That's 30% of payout that was not redistributed. Can you explain this? I'm not angry... I just want to know what is going on.

9480d3b392a902c8b746411136519c22.png
 
Yanko57 said:
I have an issue with your Poker World Cup team tournament. Usually, the tournament pays the top players AND some teams.

Yesterday, I played one and no money was awarded to teams. That's 30% of payout that was not redistributed. Can you explain this? I'm not angry... I just want to know what is going on.

9480d3b392a902c8b746411136519c22.png
Click to expand...

Sorry wrong image in the previous post:

82fee285ed2e7698376c600f97b9624b.png
 
Yanko57 said:
Sorry wrong image in the previous post:

82fee285ed2e7698376c600f97b9624b.png
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I am not familiar with this game so can you tell me what tab it's in?
What country are you from?

Thanks
 
I registerted at 888 today and also verified my email directly. But i didn't recieved any kind of Bonus as promised. In the regulation is only written i have to verify my email adress and i did that.
 
And once again I am unable to login to 888Poker 🙁

Is it because the servers are overloaded due to the increase in player traffic?
 

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Poker Orifice said:
And once again I am unable to login to 888Poker 🙁

Is it because the servers are overloaded due to the increase in player traffic?
Click to expand...



I've been having this exact same problem happen to me since the last update. Really upsetting I hope they are able to figure out something soon as it's been a while now and I like the cash games on 888, as well as our freerolls of course!
 
Poker Orifice said:
And once again I am unable to login to 888Poker 🙁

Is it because the servers are overloaded due to the increase in player traffic?
Click to expand...

They say it's not that.
The strange thing is it is always the same few players who complain about not being able to login but it is absolutely fine for the majority.
I am trying to work it out myself by maybe country, laptop, phone etc to see if there is a link between you all.

Regards
 
888Rep said:
They say it's not that.
The strange thing is it is always the same few players who complain about not being able to login but it is absolutely fine for the majority.
I am trying to work it out myself by maybe country, laptop, phone etc to see if there is a link between you all.

Regards
Click to expand...

I was in earlier today ( 6:30 am pdt ) but cant get in now. NVancouver BC, Canada. Currently 11:51 am pdt. Same msg “ oops, something went wrong ....”

Just trying to help solve the issue. Is what it is. Have a great weekend!
 
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