Official Replay Poker Support Thread

[Sunz of Beaches]

Stacks in bb big blinds?
More carpets to choose from?
Basic sound settings?

Nah thats total rocket science. Lets just change the lobby colour to white, at least its something so we can finally claim there was an update.

 

[jaymfc]

went to very bright mode without help, I want the dark blue mode back, HELP

Did replay change their background to all white or is it my computer?

You mean like this

https://gyazo.com/13afddfec53be145708649ff213ee901

You can add the Dark Mode Extension to your browser if it really bothers you but I tried it and it sucks compared to the way it was.

Just came to say same thing. At least give us a choice, that background is way to bright....ugh.

Yes. I hate it 😂

My wife already thinks I'm nuts when I'm playing yelling at the screen ,cursing out of the blue,now she is going to think I'm I've really lost it,playing in the dark with my glasses on and sunglasses over them to see

I don't appreciate how it looks right now. It's straining my eyes.

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Stacks in bb big blinds?
More carpets to choose from?
Basic sound settings?

Nah thats total rocket science. Lets just change the lobby colour to white, at least its something so we can finally claim there was an update.

So, replay did it, and we just need to let them know it was not an update anyone wanted
will let them know my feelings, please do the same 😍

 

[skaterick]

let them know ? lmao ,Replay Poker doesn't have a clue about how to program and run a poker site . i cant see how letting them know is likely to help .

 

[jaymfc]

let them know ? lmao ,Replay Poker doesn't have a clue about how to program and run a poker site . i cant see how letting them know is likely to help .

well doing nothing definitely won't

 

[Rost]

Please help me enable the dark theme on this "miracle site". Where can I find this option?

 

[Lodestone]

Is there any way to make the breaks synchronized with literally every other platform out there? Replay is the only place that starts breaks early and its very annoying when you have other tables open. 55 past the hour is the standard industry wide.

 

[elflake]

Just reporting a glitch : the tables had re-balanced and I was placed in the Big Blind ; it showed that I had posted the 1000 chip BB but I had no cards. The hand played out and the small blind was normal.

 

[R.Melnyk77]

I don't see anyone from the Replay giving answers. Is this just a thread where everyone complains about this site?

 

[Tammy]

Just reporting a glitch : the tables had re-balanced and I was placed in the Big Blind ; it showed that I had posted the 1000 chip BB but I had no cards. The hand played out and the small blind was normal.

In a situation like that, best thing to do is to record the hand numbers, and email their support: [email protected]. That way they can log the issue and investigate for bugs, and get a ticket started.

I don't see anyone from the Replay giving answers. Is this just a thread where everyone complains about this site?

They have been very busy with recent issues, and their support desk takes priority. If you have issues, you can email their support (see above). They are very responsive and will respond.

For anyone with feedback on their new reskin/new color scheme, I urge everyone to take the survey they have up: Click Here for Survey

 

[belizebum]

Is chat down for everyone or just me??? Keep getting error message.

 

[MK_]

Is chat down for everyone or just me??? Keep getting error message.

yeah there's no chat... which is actually fine with me but my cat has stuff to say🤷

 

[alabala]

After I red all the posts in here, I learned a lot for replay poker, thanks a lot for the hard work u doing my friends and see. U at the tables 😏

 

[MK_]

... I AM logged in.... so much so that I am playing a game I was in 3rd place in and it keeps doing this, I can hear the table playing but i can't see anything??!

 

[Tammy]

... I AM logged in.... so much so that I am playing a game I was in 3rd place in and it keeps doing this, I can hear the table playing but i can't see anything??!
View attachment 412781View attachment 412782

This was another issue they were having over the weekend. This should be fixed now. They're still working on the chat box - it's proving difficult to find the source of the issue.

 

[belizebum]

... I AM logged in.... so much so that I am playing a game I was in 3rd place in and it keeps doing this, I can hear the table playing but i can't see anything??!
View attachment 412781View attachment 412782

Happens to me a bit, and I have to log out and log back in. It's a pain.

 

[Lodestone]

... I AM logged in.... so much so that I am playing a game I was in 3rd place in and it keeps doing this, I can hear the table playing but i can't see anything??!
View attachment 412781View attachment 412782

"Cookie too large"

Not possible.

 

[ztibor72]

I haven't been able to access the Replay Poker site for a while.
I get a PR_CONNECT_RESET_ERROR error.
I've tried using several browsers and several computers.
The site works with a VPN. Do you know if Hungarian IPs are banned?
Maybe the local government has put them on a blacklist?

 

[Tammy]

I haven't been able to access the Replay Poker site for a while.
I get a PR_CONNECT_RESET_ERROR error.
I've tried using several browsers and several computers.
The site works with a VPN. Do you know if Hungarian IPs are banned?
Maybe the local government has put them on a blacklist?

Hungarian IPs are not banned, but you might try accessing through this link instead: https://www.replaygaming.com/replaypoker/

 

[ztibor72]

Hungarian IPs are not banned, but you might try accessing through this link instead: https://www.replaygaming.com/replaypoker/

I managed to get to the site using this link, I can log in, now I only have one problem, the emails are not coming, whether I enter a gmail or other email address.
But I hope this will be resolved soon.
Thank you for your help.

 

[Tammy]

I managed to get to the site using this link, I can log in, now I only have one problem, the emails are not coming, whether I enter a gmail or other email address.
But I hope this will be resolved soon.
Thank you for your help.

What kind of email are you expecting?

 

[ztibor72]

What kind of email are you expecting?

For some reason it thought I had a new account and wanted to send an activation link to my email address, even though it was an old account.
But I received it a few hours later. And everything seems to be fine, I can register for CardsChat tournaments too.

 

[frank174]

wont open any tables ,was playing 1 hour before league game now nothing opens

https://gyazo.com/d5894c86c54586f3b4269cd28bef0744

 

[Tammy]

wont open any tables ,was playing 1 hour before league game now nothing opens

https://gyazo.com/d5894c86c54586f3b4269cd28bef0744

Was anyone else in the game having a hard time getting in?

 

[frank174]

dont know ,pretty frustrated with replay, no online help when everything goes to hell ,doesnt seem to me that they care about anything

 

[Sunz of Beaches]

dont know ,pretty frustrated with replay, no online help when everything goes to hell ,doesnt seem to me that they care about anything

- try to play on desktop. Preferable with Firefox Browser and add block addon. Their mobile option is terrible.

- try to delete browser cookies if u cant reach the site. This fixed most issues in the past

- dont open game lobbys directly to register or if u do dont leave them open for a long time. Try to register for the game directly via main lobby where all the games are listed.

- If u have problems during the game open the game lobby via ur table window and when its open close that window and open the table again via game lobby.

- If problems persist try different browser.

They are a playmoneysite with no cost to host games. U cant expect instant support. Their main business is selling play money chips on their site and even there I'm pretty sure requests take a while to answer.