Official Replay Poker Support Thread

[Tammy]

...it was the same with the white page, that color is hard to see.... needs a new color but much better darker generally, anyway it's PL Omaha...

They should be addressing this soon - hopefully next week is what I'm told.

Love the dark screen again, who is excited...lol

I love it! A few little hook-ups, but they seem to be very responsive in tweaking these issues.

 

[najisami]

They should be addressing this soon - hopefully next week is what I'm told.


I love it! A few little hook-ups, but they seem to be very responsive in tweaking these issues.

Yeah, somehow, they came back to their senses 🤪. The dark theme is a thousand times better.

 

[najisami]

Oh! How rude of me, I sincerely forgot to say thank you.

 

[alabala]

Love the dark screen again, who is excited...lol

Me 2, love it so much!!

 

[maronza1]

This has been happening for a long time every Sunday, in the middle of a game, im logged out, i have to log in again to continue playing, what is wrong with replay?

 

[Tammy]

This has been happening for a long time every Sunday, in the middle of a game, im logged out, i have to log in again to continue playing, what is wrong with replay?

View attachment 414484

Make sure you write to support when that happens - [email protected]

Also, it seems like the browser wants to be cleared more often when playing at Replay. That might help too.

 

[frank174]

playing in a ring game and even before the last card is dealt its asking me if I want to reload my chips knowing I was going to lose even before the card is dealt,wtf is that and it has happened more then once,is the fix in or wtf gives,how about an actual replay rep reply please

 

[TeUnit]

Why do you guys refuse to synchronize the breaks at 55 past the hour?

It makes it very inconvenient for players to play on your site.

 

[Sunz of Beaches]

Why do you guys refuse to synchronize the breaks at 55 past the hour?

It makes it very inconvenient for players to play on your site.

This has been discussed over and over. Use the search function.

 

[Tammy]

playing in a ring game and even before the last card is dealt its asking me if I want to reload my chips knowing I was going to lose even before the card is dealt,wtf is that and it has happened more then once,is the fix in or wtf gives,how about an actual replay rep reply please

Sounds like a connection issue. The hand was likely already completed, but had not played through on your end yet.

 

[frank174]

Sounds like a connection issue. The hand was likely already completed, but had not played through on your end yet.

There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt

 

[Tammy]

There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt

It can't know you lost before the card was dealt.

 

[Sunz of Beaches]

There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt

Most likely indeed a connection issue but frankly: why would u care at all? Those were some free play money chips u lost and if its not reoccurring then i would just move on.

There is no replay rep active here anymore btw and highly doubt he would be able to help without a screenshot or video of such a claim.

Maybe u played with a broken stack and that's why the software was asking if u want to reload?

 

[Like2Play2]

I like the dark screen. But sometimes, when logging-in , I get (You have changed your email and so on...)
But I didn't change my email. So I checked and my email is fine.

I do wish that the tables would pop up when it's my turn to play it, as I play 2 tables at once.

 

[Tammy]

I like the dark screen. But sometimes, when logging-in , I get (You have changed your email and so on...)
But I didn't change my email. So I checked and my email is fine.

I do wish that the tables would pop up when it's my turn to play it, as I play 2 tables at once.

If you keep having that issue with your email contact their support at [email protected].

Also, for the record @Sunz of Beaches and @frank174 - I have a direct line of communication with their support team, so I am able to alert them of any issues. They have been quite busy with the reskin and other issues that have come up recently.