Official Replay Poker Support Thread

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MK_ said:
...it was the same with the white page, that color is hard to see.... needs a new color but much better darker generally, anyway it's PL Omaha...
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They should be addressing this soon - hopefully next week is what I'm told.

belizebum said:
Love the dark screen again, who is excited...lol
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I love it! A few little hook-ups, but they seem to be very responsive in tweaking these issues.
 
Tammy said:
They should be addressing this soon - hopefully next week is what I'm told.


I love it! A few little hook-ups, but they seem to be very responsive in tweaking these issues.
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Yeah, somehow, they came back to their senses 🤪. The dark theme is a thousand times better.
 
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This has been happening for a long time every Sunday, in the middle of a game, im logged out, i have to log in again to continue playing, what is wrong with replay?

Screenshot 20260816 223039
 
maronza1 said:
This has been happening for a long time every Sunday, in the middle of a game, im logged out, i have to log in again to continue playing, what is wrong with replay?

View attachment 414484
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Make sure you write to support when that happens - [email protected]

Also, it seems like the browser wants to be cleared more often when playing at Replay. That might help too.
 
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playing in a ring game and even before the last card is dealt its asking me if I want to reload my chips knowing I was going to lose even before the card is dealt,wtf is that and it has happened more then once,is the fix in or wtf gives,how about an actual replay rep reply please
 
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Why do you guys refuse to synchronize the breaks at 55 past the hour?

It makes it very inconvenient for players to play on your site.
 
TeUnit said:
Why do you guys refuse to synchronize the breaks at 55 past the hour?

It makes it very inconvenient for players to play on your site.
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This has been discussed over and over. Use the search function.
 
frank174 said:
playing in a ring game and even before the last card is dealt its asking me if I want to reload my chips knowing I was going to lose even before the card is dealt,wtf is that and it has happened more then once,is the fix in or wtf gives,how about an actual replay rep reply please
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Sounds like a connection issue. The hand was likely already completed, but had not played through on your end yet.
 
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Tammy said:
Sounds like a connection issue. The hand was likely already completed, but had not played through on your end yet.
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There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt
 
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frank174 said:
There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt
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It can't know you lost before the card was dealt.
 
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frank174 said:
There was no lag,it happened so fast but before the last card was dealt, don't care I lost was a coin flip but it knew I lost before the card was dealt
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Most likely indeed a connection issue but frankly: why would u care at all? Those were some free play money chips u lost and if its not reoccurring then i would just move on.

There is no replay rep active here anymore btw and highly doubt he would be able to help without a screenshot or video of such a claim.

Maybe u played with a broken stack and that's why the software was asking if u want to reload?
 
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I like the dark screen. But sometimes, when logging-in , I get (You have changed your email and so on...)
But I didn't change my email. So I checked and my email is fine.

I do wish that the tables would pop up when it's my turn to play it, as I play 2 tables at once.
 
Like2Play2 said:
I like the dark screen. But sometimes, when logging-in , I get (You have changed your email and so on...)
But I didn't change my email. So I checked and my email is fine.

I do wish that the tables would pop up when it's my turn to play it, as I play 2 tables at once.
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If you keep having that issue with your email contact their support at [email protected].

Also, for the record @Sunz of Beaches and @frank174 - I have a direct line of communication with their support team, so I am able to alert them of any issues. They have been quite busy with the reskin and other issues that have come up recently.
 
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Why should anyone complain here, tell you how it happened ,you say it's a lag. I know what is a lag and what isn't.it was no lag,ask for the Rep to reply and I get trolls like Sunz of Beaches with his typical b.s, how about just the Rep or Tammy reply and the trolls can just do what ever trolls do😎
 
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frank174 said:
Why should anyone complain here, tell you how it happened ,you say it's a lag. I know what is a lag and what isn't.it was no lag,ask for the Rep to reply and I get trolls like Sunz of Beaches with his typical b.s, how about just the Rep or Tammy reply and the trolls can just do what ever trolls do😎
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Im not trolling. I tried to be helpful and everything i said is true. I gave u troubleshoot steps before and u flat out ignored them with a grumpy "I tried already everything".

You should try to use more or less correct grammar before calling others troll. Your posts here on the forum are always full of errors and extremely hard to read and understand. Thats no personal attack, just a friendly advice on how to communicate with others and showing a minimum of respect.

Now what help do you expect exactly regarding that rebuy-bug? Will be super difficult without a screenshot or video of the problem. And why would u care at all about it? You lost the pot anyway so there is not even a possible play money refund up for discussion 🤷
 
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frank174 said:
Why should anyone complain here, tell you how it happened ,you say it's a lag. I know what is a lag and what isn't.it was no lag,ask for the Rep to reply and I get trolls like Sunz of Beaches with his typical b.s, how about just the Rep or Tammy reply and the trolls can just do what ever trolls do😎
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Well, you are complaining here, so I'm replying. If you have a really big issue, like I've said before, you should write to their support. What you complained about here was not an issue with Replay, whether you like it or not - it was connection issues. They happen to all of us.

And I don't see anywhere that Sunz is trolling here. He gave helpful info and advice to you. You are actually being pretty rude in this thread Frank - kind of disappointed to see it, honestly.
 
Hey looooove <3 Hug and gratitude and I hit a glitch today that was pretty yucky. (but no worries on my end)

So I had my screen frozen on this hand for about 2-3 mins

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.
www.casino.org www.casino.org

I really wanted to play and I was trying to refresh the window it took that long to get it to respond when I finally got back and I apparently was still in the hand and playing the next hand <3 ICK

https://www.casino.org/replaypoker/hand/replay/1420400366 - I was still frozen on JJ hand previous, you still see me sitting out in the hand but I am all of a sudden saying call?

I got back to the table on this hand

Log In · Get into our Poker Games - Replay Poker

What are you waiting for? Log in to Replay Poker now and get into your favorite poker games and tournaments.
www.casino.org www.casino.org

SO yah, that happened but it does not diminish my love for you or your site, you might want to look at them though <3 Hugs
 
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UGHHHH <3 that hand <3 I swear I dreamt of it 🙂 <3 while stuck on my JJ's smashing let me betttttt!!! <3 ctrl+r Ctrl+r ctrl+r loool

would you have won Jay? or did I save you?
 
billibooo said:
UGHHHH <3 that hand <3 I swear I dreamt of it 🙂 <3 while stuck on my JJ's smashing let me betttttt!!! <3 ctrl+r Ctrl+r ctrl+r loool

would you have won Jay?
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yes he had a pair of 8's 😂
 
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