Which online poker room do you trust and prefer the most?

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Hi everyone! 👋

I’d love to hear your opinions and experiences.

Which online poker room do you consider the most reliable and trustworthy, and which one do you personally enjoy playing on the most?

I’m particularly interested in things like:
  • Customer support
  • Withdrawals and deposits
  • Game selection and traffic
  • Tournaments
  • Overall reliability and security

What’s your #1 choice, and why? 😊

Looking forward to hearing your recommendations!
 
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wavefunction said:
If you're looking for a natural reply to that forum post, you could say:
Click to expand...
Thank you for your answer! I mainly prefer MTT high-stakes tournaments, but I also enjoy playing cash games. At the moment, I’m playing on GGPoker, but I’ve had some bad experiences there, so I’m considering switching to another poker room.
 
I only play at Pokerstars now. Used to play on Pokerrrrr, during the covid years.
Trustwise, I don't like the prize changes on Pokerstars. I'm convinced there's something going on with their spin n go games. Always seems to crash my computer if I try to access my winning ticket.....
 
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I know you have a support issue with GGPoker, but they would still be my recommendation. The interface is super fast, rock solid and they have lots of freebies that can (with luck) earn a serious addition to your bankroll.

Pokerstars is just as fast and solid but without all the freebies. One thing I don't like about Pokerstars is that they snoop around your computer. For good reason, I guess, but I still don't like it.

I've started playing some of the Cardschat freerolls at WPTGlobal & 888Poker. They're both good too, but have never had any reason to try their support.
 
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Roobz75 said:
I only play at Pokerstars now. Used to play on Pokerrrrr, during the covid years.
Trustwise, I don't like the prize changes on Pokerstars. I'm convinced there's something going on with their spin n go games. Always seems to crash my computer if I try to access my winning ticket.....
Click to expand...
Thanks for your opinion
 
Roobz75 said:
I only play at Pokerstars now. Used to play on Pokerrrrr, during the covid years.
Trustwise, I don't like the prize changes on Pokerstars. I'm convinced there's something going on with their spin n go games. Always seems to crash my computer if I try to access my winning ticket.....
Click to expand...
I already told u in some answer months ago that this issue most likely has something to do with ur computer. My Pc does not crash when i try to access that ticket and other Pc's do not neither, otherwise more people would write about it here and on other forums.

What should be "going on" with their spins? Prizes change there all the time yes. Are u aware what format u are actually playing?

- Get a Pc with at least 8gb ram and W11
- Inform urself about the format you are playing

Problems solved 😀
 
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pokersztar said:
I’m particularly interested in things like:
  • Customer support
  • Withdrawals and deposits
  • Game selection and traffic
  • Tournaments
  • Overall reliability and security
Click to expand...
In my country (Romania) we have limited options to play poker online and some sites are a bit different for Romanian customers, so it might be different for players from other countries... For my local time and/or the time I'm usually able to play poker, 888 and Unibet (small markets but I like it this way nowadays) are the best options in my case and even though community members complained about different issues - I've never encountered them... I'll rate the 5 points you've mentioned in the 1st post as IMO it's similar for both sites:

  • Customer support - 8/10 (the Romanian support isn't that good and I usually contact the English support- live chat/email/reddit...- I never had any problem that wasn't solved in 10+ years of playing)
  • Withdrawals and deposits - 10/10 I'm a loyal customer (for example I'm max level on 888 - elite member in my country... It changed last year and IIRC I was close to level 400 before the changes...), with verified and always updated info (for example if I change ID/address/contact info... I send new documents without waiting for the sites to ask)- I've never had deposit/withdrawals issues and especially nowadays the withdrawals are very fast - within minutes
  • Game selection and traffic - 7/10 small markets, so not the best, but the players pool is full of weak players and even bad regular players
  • Tournaments - 7/10 same with the point above
  • Overall reliability and security - 10/10, I've never had any issues
 
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Sunz of Beaches said:
What should be "going on" with their spins?
Click to expand...
I know you guys are reliving old times re: Pokerstars spins, but you actually hit on/reminded me of the one thing I don't like about spins, called Spin & Gold, at GGPoker. The wheel doesn't spin like a normal wheel. It hovers for a second or two at the border between the bigger prize and the smaller prize, then drops back (or advances) to the lower prize. I realize it's only there for entertainment value, but it would be a whole lot more entertaining if it were realistic. I don't know if the Pokerstars wheel does the same thing.

I guess if that's the only thing I don't like about GGPoker, you could say they've got me hooked.
 
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Right now, my favorite site—and the one where I'm getting the best results—is Ignition Poker. Hassle-free withdrawals, freerolls with small fields, and great prize pools. I recommend it.
 
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Flyer35 said:
I know you guys are reliving old times re: Pokerstars spins, but you actually hit on/reminded me of the one thing I don't like about spins, called Spin & Gold, at GGPoker. The wheel doesn't spin like a normal wheel. It hovers for a second or two at the border between the bigger prize and the smaller prize, then drops back (or advances) to the lower prize. I realize it's only there for entertainment value, but it would be a whole lot more entertaining if it were realistic. I don't know if the Pokerstars wheel does the same thing.

I guess if that's the only thing I don't like about GGPoker, you could say they've got me hooked.
Click to expand...
Pokerstars spins are still a thing in 2026. They are in the lobby and frequently played by many players.Maybe its actually you who is "reliving old times" when you hear the word pokerstars?

So dont watch those animations if they make u feel uncomfortable. Prize will show anyway during the game so u wont miss anything not watching them 🤷

GG wants to attract wreckless fish and thats why they put up such gimmicks.
 
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Party poker without a shadow of a doubt for me. Real names, entire countries banned where mass cheating was suspected and a zero tolerance policy on any form of cheating.
 
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machinm19 said:
Party poker without a shadow of a doubt for me. Real names, entire countries banned where mass cheating was suspected and a zero tolerance policy on any form of cheating.
Click to expand...
Yeah but the site is basically dead if u want to play above freerolls and micros. One of the driest wastelands out there 😅

The result of banning country after country. Im sure their list of banned countrys is actually longer than their list of countrys that are allowed. Imo they should move their business to space.
 
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Sunz of Beaches said:
The result of banning country after country. Im sure their list of banned countrys is actually longer than their list of countrys that are allowed. Imo they should move their business to space.
Click to expand...
Maybe its understandible and even somewhat noble, that sites dont want to operate in countries, where online gambling is illegal or a "grey market". But PP even left Sweden, where they had a license and were operating 100% legally. So yeah. They have kind of dug their own grave. I actually wanted to give them a chance, when PokerStars hiked rake for single table SnGs a few years ago. But when I tried to open an account, I saw the news, that they were closing business in like 2 weeks or something.
 
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Sunz of Beaches said:
I already told u in some answer months ago that this issue most likely has something to do with ur computer.

What should be "going on" with their spins? Prizes change there all the time yes. Are u aware what format u are actually playing?

- Inform urself about the format you are playing
Click to expand...
Sunz of Beaches said:
Pokerstars spins are still a thing in 2026. They are in the lobby and frequently played by many players.Maybe its actually you who is "reliving old times" when you hear the word pokerstars?
Click to expand...
No ... I was talking about the swipes you were taking at your old buddy.
 
For me, 888poker is currently the best poker room, mainly because of how easy deposits and withdrawals are. Since I live in Brazil, I can withdraw directly to my bank account via PIX.
 
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For me, trust matters more than anything else. I’d rather play somewhere with good support and a solid reputation than chase the biggest bonuses.
 
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pokersztar said:
Which online poker room do you consider the most reliable and trustworthy, and which one do you personally enjoy playing on the most?
I’m particularly interested in things like:
  • Customer support
  • Withdrawals and deposits
  • Game selection and traffic
  • Tournaments
  • Overall reliability and security
Click to expand...
These things are not exactly the same, since it can be enjoyable to play on a site, which is maybe not the most trustworthy. For instance I recently began playing a little bit on 888 Poker again, and I have actually enjoyed that quite a bit. But I would not call the site trustworthy, since there are many problems with withdrawals, customer support is poor, and I dont trust their security all that much either.

Game selection and traffic also has very little to do with the overall level of trustworthyness of a site. GG Poker has by far the most traffic these days, but they lack transparency and have many questionable policies. So when it comes to trustworthyness I would rate GG Poker far below PokerStars and probably even lower than ACR Poker, which are the two sites, I mainly play on. So my rating of the 4 sites, I play on, would look like this, with the most trustworthy on top:

PokerStars
ACR Poker
GG Poker
888 Poker

But if you are asking about game selection and traffic, then the rating is:

GG Poker
PokerStars
ACR Poker
888 Poker

And if you are asking about enjoyment, maybe its:

888 Poker
ACR Poker
PokerStars
GG Poker

For me at least there is something more enjoyable about playing on a smaller site, and on ACR Poker you can play with american recreational players, which tend to be good fun. The software is not particularly good though.
 
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Pokerstars.

I don't fully trust any other site.
 
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I trust 888poker a lot; besides playing there, I also like GG and PokerStars.
 
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Reliableness and trustworthiness it has always been Unibet for me but ever since Kindred sold them they have gotten worse, so might change in near future.
 
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BillyR23 said:
In my country (Romania) we have limited options to play poker online and some sites are a bit different for Romanian customers, so it might be different for players from other countries... For my local time and/or the time I'm usually able to play poker, 888 and Unibet (small markets but I like it this way nowadays) are the best options in my case and even though community members complained about different issues - I've never encountered them... I'll rate the 5 points you've mentioned in the 1st post as IMO it's similar for both sites:

  • Customer support - 8/10 (the Romanian support isn't that good and I usually contact the English support- live chat/email/reddit...- I never had any problem that wasn't solved in 10+ years of playing)
  • Withdrawals and deposits - 10/10 I'm a loyal customer (for example I'm max level on 888 - elite member in my country... It changed last year and IIRC I was close to level 400 before the changes...), with verified and always updated info (for example if I change ID/address/contact info... I send new documents without waiting for the sites to ask)- I've never had deposit/withdrawals issues and especially nowadays the withdrawals are very fast - within minutes
  • Game selection and traffic - 7/10 small markets, so not the best, but the players pool is full of weak players and even bad regular players
  • Tournaments - 7/10 same with the point above
  • Overall reliability and security - 10/10, I've never had any issues
Click to expand...
Thanks for your super detailed answer!
 
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fundiver199 said:
These things are not exactly the same, since it can be enjoyable to play on a site, which is maybe not the most trustworthy. For instance I recently began playing a little bit on 888 Poker again, and I have actually enjoyed that quite a bit. But I would not call the site trustworthy, since there are many problems with withdrawals, customer support is poor, and I dont trust their security all that much either.

Game selection and traffic also has very little to do with the overall level of trustworthyness of a site. GG Poker has by far the most traffic these days, but they lack transparency and have many questionable policies. So when it comes to trustworthyness I would rate GG Poker far below PokerStars and probably even lower than ACR Poker, which are the two sites, I mainly play on. So my rating of the 4 sites, I play on, would look like this, with the most trustworthy on top:

PokerStars
ACR Poker
GG Poker
888 Poker

But if you are asking about game selection and traffic, then the rating is:

GG Poker
PokerStars
ACR Poker
888 Poker

And if you are asking about enjoyment, maybe its:

888 Poker
ACR Poker
PokerStars
GG Poker

For me at least there is something more enjoyable about playing on a smaller site, and on ACR Poker you can play with american recreational players, which tend to be good fun. The software is not particularly good though.
Click to expand...
Thanks for your super detailed answer!
 
TheniT said:
For me, 888poker is currently the best poker room, mainly because of how easy deposits and withdrawals are. Since I live in Brazil, I can withdraw directly to my bank account via PIX.
Click to expand...
Thanks for your opinion. I also play on 888poker, but there are certain restrictions in my country regarding the casino and sports betting. I’m not entirely sure whether deposits and withdrawals will be straightforward due to these restrictions.
 
KrazyKoo said:
Reliableness and trustworthiness it has always been Unibet for me but ever since Kindred sold them they have gotten worse, so might change in near future.
Click to expand...
I think the same. It was better before than it is now.
 
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