Can anyone from Germany play at Pokerstars?

dallam

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So I searched back for you German players that Greek players from CC had the same issue the last year when they are moved form EU client to GR client.
It took them some days, they just couldn't see the CC freerolls. I think you can ask the support whether it's because you recently moved or freerolls will be appear, and you could bring this example up.

Greek CCers freeroll trouble when moving 1 year ago:
 
snekone

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Absolute joke! 🙈😅
I think that was my 5th or 6th attempt, always losing the first hand 🙃😅
German spezial ? ... thats sad :/ and there been just 2000 in it , was it not strait a win at the beginnig ?
 
Andyreas

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German spezial ? ... thats sad :/ and there been just 2000 in it , was it not strait a win at the beginnig ?
No, 1200 tickets, so indeed you needed to survive one hand.

I also didn't manage. 😭
 
Andyreas

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Thanks to @freerobert for his manual on how to import the old notes from .EU software. Just did it and it seems to have worked. :love:

I could check the easiest IF ONLY I could play the PS freerolls again. :ROFLMAO:
 
bapfel

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Yes, my feeling is, maybe they have to pay tax on the freeroll winnings in cash. This is why it's not lucrative for them.

It might be different when the winnings are tickets only and tax only happens in the target tournament, should you end ITM.

But this reasoning doesn't apply to the PokerNews freerolls. But those are the very only ones still available and providing direct prize money.

Edit: I checked at GGPoker, where we have to pay the tax ourselves and indeed freeroll winnings are taxed as well.
Edit 2: The tax is initially based on the buy-in of MTTs. So I have no clue how that actually works with freerolls since 5.3% of 0 is still 0. But maybe there's a special handling for those, idk.
Yes, only the customer paid buyins are taxed. GG decided to tax instead of that the winnings... which seems easier to accept by the players, as they are happy to win something :). But if you were a winning player, and I guess Andy you are :), you would be happier to pay on the buyins, especially on the freerolls and freebies it is a disadvantage. But anyway we German are happy about any free lunch, when we look at PS.
 
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GERSteven

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wow that some didn't win anything after playing 5-6 times is really bad but that was the same for me at the beginning and then it worked.

I didn't even have an opponent at all in the first round the last two times, which was really nice:love:
 
GERSteven

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My new bank details were approved today and I was able to request my payout after a 3-day wait, which I find really quick considering it was still the weekend and with all the chaos.

my player picture hasn't been approved yet, so I don't think everything is running smoothly with them yet and that some things will change, at least I hope so:)
 
KANNE 1972

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Who can currently play poker again on pokerstars? I received an email today asking me to do another activity check.
Then the account should be reactivated. Who has the same problem?
 
B

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I am not able to play on PS. Since the migration I should verify my account but I always get an error message. See below.
Received an email from support, that they forwarded the issue to the developer team. But I am still waiting for an update.

Verification failed
Unfortunately, we are unable to verify your documents at this time.

We're sorry for any inconvenience this may cause.
Please try again later
 
KANNE 1972

KANNE 1972

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I received this email today:


Hello KANNE,

Thank you for submitting your documents.

Next steps

To complete the verification of your account, you'll need to complete an activity check.

This is a mandatory process. Once it's done, your account will be fully verified.

If you're having trouble passing this exam, try the following tips:

If you're using a desktop or laptop, make sure you have access to a webcam. For mobile devices, a front-facing selfie camera is enough.
Verify that you have the required webcam or cell phone camera permissions to continue. If you are using a webcam, please sit face forward for the process.
Make sure that the quality of your camera is sufficient to complete this process. We need to see your face clearly.
Make progress with vibrancy in a location that is neither too dark nor too bright, as this could affect the quality of your scans.
If you're using a desktop computer and you run into an error that isn't visible, please complete the process using your mobile device. This guarantees a better experience.

Before you get started, we recommend that you visit the following link for more information:
 
Andyreas

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@KANNE 1972 , I also had to make a "selfie video" moving my head during verification to prove I am human.

I assume they hint towards that?
 
KANNE 1972

KANNE 1972

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But there is no link where I can do that
 
KANNE 1972

KANNE 1972

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As soon as I sent the email, I don't understand.
 
KANNE 1972

KANNE 1972

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I also won a 109 dollar ticket yesterday, which expire on 1.6.23. I asked Pokerstars if they could convert that into tournament dollars for me. As I assess the matter, the story here will last longer. :(
 
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