They simply kept my money for themselves. They gave me a second verification and did not accept the payment for the apartment. Although I had passed verification earlier, I did not change my address and nothing changed at all, except for their desire to see Belarusians in the room. I advise other players not to keep a lot of money in this room, so that what happened to Belarusian players does not happen.19aleks57 said:
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I see that some Belarusians still play on 888 poker, how is that possible etc. thanks!Did they use VPN if yes it is illegally,then even Russians can create a bank account in another country and play under the flag of another country888Rep said:
Last edited:
From support,NDim said:
Member’s documents did not pass our security standards. We’ve already sent an email to our member regarding this, but we would appreciate if you could refer to our member that the format must be correct and that the document is in English.
Regards
Seriously? Do you think I get a payment slip for my apartment in my mailbox in English? That's not true. I get the same as all citizens. In Russian. It has my address in the upper left corner. Like all my neighbors and other apartment owners in my country. The payment slip is standard. It hasn't changed and you were satisfied with it before. I sent you a screenshot of my Skrill account in English with my address. They are satisfied with my payment slip and there are no problems. I realized that you just don't want to give me my money. I won't waste my time on you anymore. The price of your reputation is $61.78, which you haven't paid me.888Rep said:
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Hi 888poker!
I'm trapped and I don't know how to get out of it.
Two weeks ago I received email from you with demand to send you the front and back copies of my credit cards I've used to deposit within the last 4 months. These credit cards are not physical (there are no plastic at all), but virtual. So, it seems to me impossible to do it. How to make a copy of something that doesn't exist???🙄
I understand you need confirmation that credit cards are mine. So, I send you screenshots from online banking with information concerning these credit cards (cardholder name, card number, expire date).
Guess what email I received next?
THE SAME!!!
You still need copies of credit cards that don't exist in physical world😡
Сommon sense must prevail. Please help me!
I'm trapped and I don't know how to get out of it.
Two weeks ago I received email from you with demand to send you the front and back copies of my credit cards I've used to deposit within the last 4 months. These credit cards are not physical (there are no plastic at all), but virtual. So, it seems to me impossible to do it. How to make a copy of something that doesn't exist???🙄
I understand you need confirmation that credit cards are mine. So, I send you screenshots from online banking with information concerning these credit cards (cardholder name, card number, expire date).
Guess what email I received next?
THE SAME!!!
You still need copies of credit cards that don't exist in physical world😡
Сommon sense must prevail. Please help me!
Dear Support Team,
I am from Ukraine, and I have a small question for a representative of 888poker. I may be mistaken about the dates, but towards the end of 2024, my account on 888poker was blocked without explanation.
There is an ongoing war in my country, with an active phase being a full-scale invasion since 2022. However, that is not the main point. I wanted to go through the account verification process and reached out to support. They informed me about the required documents and what I needed to do. For someone who hasn’t experienced these conditions and events, it can be difficult to understand the challenges faced when hastily leaving home and fleeing an occupied territory.
My verification process took some time, and one of the issues was that I was unable to provide a utility bill as proof of my residence. This is indeed a problem because I do not rent accommodation — I am provided shelter, and no one can issue such documents.
I did not receive any response to my inquiries to support regarding the account blockage. Now, even though the war is not over, I have managed to improve my situation and have written to support asking either to reactivate my account and complete the verification process to meet security requirements or to allow me to create a new account and verify it accordingly.
Could you please tell me what the likelihood is of receiving a favorable response or any response at all? 888poker was one of the first rooms where I started my poker career. I enjoyed the various tournament formats, and I built my bankroll from scratch.
Thank you for your attention. My nickname on 888 was - Dzill.
I am from Ukraine, and I have a small question for a representative of 888poker. I may be mistaken about the dates, but towards the end of 2024, my account on 888poker was blocked without explanation.
There is an ongoing war in my country, with an active phase being a full-scale invasion since 2022. However, that is not the main point. I wanted to go through the account verification process and reached out to support. They informed me about the required documents and what I needed to do. For someone who hasn’t experienced these conditions and events, it can be difficult to understand the challenges faced when hastily leaving home and fleeing an occupied territory.
My verification process took some time, and one of the issues was that I was unable to provide a utility bill as proof of my residence. This is indeed a problem because I do not rent accommodation — I am provided shelter, and no one can issue such documents.
I did not receive any response to my inquiries to support regarding the account blockage. Now, even though the war is not over, I have managed to improve my situation and have written to support asking either to reactivate my account and complete the verification process to meet security requirements or to allow me to create a new account and verify it accordingly.
Could you please tell me what the likelihood is of receiving a favorable response or any response at all? 888poker was one of the first rooms where I started my poker career. I enjoyed the various tournament formats, and I built my bankroll from scratch.
Thank you for your attention. My nickname on 888 was - Dzill.
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It appears many players didn't receive their ticket for the Mixup Freeroll on Sat. 1st March despite spending on 888 Casino the preceding Thursday.
I didn't receive my ticket, what can I do? Can I get compensated?
Is the offer still relevant?
I only play on 888 Casino because I get into Saturday's freeroll, should I stop playing?
I didn't receive my ticket, what can I do? Can I get compensated?
Is the offer still relevant?
I only play on 888 Casino because I get into Saturday's freeroll, should I stop playing?
M
member401988
Guest
I have level 142 and I have been an 888 poker customer for 7 years, are there any special requirements and criteria to become a VIP player
Thank you, I would like a comprehensive answer!
Thank you, I would like a comprehensive answer!