Official 888 Poker Support Thread

[888Rep]

On April 11 I posted the following:
Dear 888 support team,

I have just altered my email address for 888 messages to my aol account because someone has been trying to open my bt email account (which was my 888 email).

Now my account has been suspended because my email address is now the same as an account that has been closed.

I suspect that this refers to my 888.es account, which I opened when we owned property in Tenerife and could play only on 888.es. We sold that property several years ago and now reside solely in the UK.

I can't find the "Help Centre" on the 888 app, referred to under the "Contacting Us" area in 888's "How Can We Help?" page. If it's a mobile app referred to I'm in trouble because I have never played on my phone - I always use a PC. Can you help, please?

Macaroni16

888 rep kindly sent this to support/management on April 15. But I have heard nothing. In fact I have managed to ascertain that my BT email had been hacked, but it is now in operation again. The gist is that I have only ever had 1 UK 888 account, but for a time I had a Spanish 888 account, as we were living, at times, in our Spanish proprty, in Tenerife, and this might have had my aol email as my contact point. Can I apply, please, to have the suspension on my account lifted? Either email address will suffice as I check both regularly.

Sent over for you.

Regards

 

[Highfish]

Can you give me your poker user name and I will chase them up for you.

Regards

whatever_fu

 

[888Rep]

whatever_fu

Sent over for you.
Regards

 

[FoxMS]

Sent this over to be checked for you.
Regards

Today I received a message from your colleagues. My account has been verified. Thank you very much for your help.

 

[ninjareal]

Please note that we do not allow account creation or provide support for users from Zimbabwe.
Regards

Hi @888Rep What about my $ still in the account ? can you transfer it to paypal etc ?

 

[888Rep]

Hi,

Alvaro Murciano Wins 888poker LIVE Barcelona Main Event for €50,000!

The 2026 888poker LIVE Barcelona Festival was a massive success with local and visiting poker enthusiasts thoroughly enjoying the whole affair

Our penultimate live stop for 2026 was highlighted by the Main Event, which again proved very popular, attracting 350 entries with €50,000.



For full details click here
https://www.888poker.com/magazine/88...elona-may-2026

 

[888Rep]

Hi @888Rep What about my $ still in the account ? can you transfer it to Paypal etc ?

Poker user name please?

 

[888Rep]

Hi,



888poker doesn’t stop & continues with RakeLESS Sundays for 3 Sundays in June!

Following continued strong engagement and positive player response, 888poker will keep the RakeLESS Sundays promotion running throughout June.

The promotion will once again apply to the flagship $100,000 Mystery Main Event, with 100% of buy-ins going directly into the prize pool (zero rake).

Please note:

June 7 will feature a separate Sunday Sale promotion (dedicated brief to follow)
RakeLESS Sundays will run on:
June 14
June 21
June 28


The ongoing rollout reflects the success of the promotion and 888poker’s continued focus on adding value to its core Sunday tournament schedule.

 

[888Rep]

Today I received a message from your colleagues. My account has been verified. Thank you very much for your help.

You are welcome.

Regards

 

[belizebum]

I used the code "spin" and deposited and have tried several times to get my spin and all I get is this: yes it's blank????

 

[888Rep]

Hi,

I would like to give you a heads-up about our upcoming Happy Hour Rakeback campaign.

The campaign will run between May 28 – June 3, 2026.
Key highlights:

Players receive an extra 30% rakeback during Happy Hour
Applies daily between 17:00–19:00 GMT during the campaign period
CA market only: 18:00–20:00 local time
Applies to cash games
Min. $10 weekly rake required
Cashback awarded as cash within 72 hours
Key messaging:

Enjoy 30% extra rakeback – on us
Grab extra cash with Happy Hour
Markets:
https://www.888poker.com/terms/Happy...ack-CashGames/

 

[888Rep]

I used the code "spin" and deposited and have tried several times to get my spin and all I get is this: yes it's blank????

View attachment 409509

You will need to give me your poker user name?

 

[belizebum]

You will need to give me your poker user name?

Oops sorry.
Belizebum